twitter is growing up. Unveiling it's official "How To" site & getting down to business, twitter makes the following statement:
"Every day, millions of people use Twitter to create, discover and share
ideas with others. Now, people are turning to Twitter
as an effective way to reach out to businesses, too. From local stores
to big brands, and from brick-and-mortar to internet-based or service
sector, people are finding great value in the connections they make
with businesses on Twitter."